On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. New Samsung’s OTA Aims To Make The S7 And S7 Edge More Like The Note 7, Iconic Taj Mahal Dissappears Beneath Poisonous Smog, UK Would See A Mass Rollout Of Pfizer-BioNTech COVID-19 Vaccine Next Week, Watch This 144-Floor Building In Abu Dhabi Get Demolished In 10 Seconds, Helicopter Crew Spots Mysterious Metal Monolith In Utah Desert, Here’s Why Having Large Tyres On An Electric Car Is A Bad Idea, Top Security Cameras That Will Not Break the Bank, Useful Tips For Students Pursuing Engineering Degrees. Your email address will not be published. Please check with your terms and conditions for details. The average success rate of an electrical product recall in the UK is just 10-20%, this means that there are potentially millions of recalled electrical items still in the UK. Last November, Samsung announced it was recalling nearly 3 million defective washing machines. In all, 34 Samsung top-loading models sold from March 2011 to November 2016 are affected by the recall. The washing machines are cUL certified with file number E199566. The list of stores these units were sold at includes: That depends on your location. The Model and Serial Number are in two locations: Note: It is very important to enter the correct Model Number and Serial Number to obtain the correct result. Thank you. It includes a new control panel guide for certain models, two warning labels and a user manual supplement. It also provides additional instructions to ensure the safe use of your machine while you schedule an in-home repair or take advantage of the exchange rebate. CR's experts walk through everything you need to know. We will never be buying another Samsung appliance again. Samsung, Best Buy, Home Depot, and Lowe's settled a class-action lawsuit involving Samsung top-loading washers. Overheating And Fires Caused By Dishwashers. Samsung Electronics America, Inc., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain top-load washers manufactured between March 2011 and October 2016. Our records indicate that there is an invalid serial number registered. Explore Samsung’s range of Washing Machines and Dryers featuring QuickDrive to wash in up to half the time and AddWash to simply add items during wash. If you are unable to find the product recall or alert you are searching for in the list below please call our Recall Hotline at 1-800-566-7498. What can I expect of my in-home repair process? NEW SAMSUNG TOP LOAD WASHERS CURRENTLY SOLD AT RETAILERS ARE NOT AFFECTED BY THIS RECALL. This recall involves various models of Samsung manufactured Top Load washing machines. Samsung says it voluntarily recalled 34 models of washing machines due to reports highlighting that the drums in the washers may lose balance, triggering excessive vibrations and resulting in … But if you have any brand of washing machine there will most likely come a time when a repair is necessary. You can select our free In-home repair option and receive a free one year manufacturer's warranty extension or. This risk is the major cause behind Samsung Electronics’ recall decision. Select the rebate you are applying for - Samsung washer or other manufacturers washer. Get access to helpful solutions, how-to guides, owners' manuals, and product specifications for your Front Load Washer With VRT (WF328AA) from Samsung US Support. If your model is affected, you are entitled to elect either a replacement (with a Samsung washing machine that is not subject to a product safety recall) or refund. Product recalls & safety notices. The recall involves 34 models of Samsung high-efficiency top-load washing machines sold between March 2011 and November 2016. If you have registered your washer with Samsung, click “For Registered Customers”, and then enter the email address and phone number you used while registering. Instead I was told they wanted to "make it right" by offering a full refund since I still had my receipt. Please check the serial number, and then enter it again. The recall follows reports that … 2. The manufacturer's warranty includes parts and labor for manufacturing defects in materials and workmanship. My husband found a repair company that can and has done these recall repairs. At least nine people have been hurt, including shoulder injuries and broken jaws … Explore now. Include the original sales receipt for the new washer. We’ve included a full list of the model number and serial numbers affected by this newest round of recalls, too.
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