Crazy Egg is the best option for intermediate and advanced marketers and CROs. In particular, here you can compare Crazy Egg (overall score: 8.9; user rating: 39%) vs. Hotjar (overall score: 9.6; user rating: 98%) for their overall performance. List Reports are one of the ways our Snapshots can help color some of the data you might find in a tool such as Google Analytics. Those new markets yielded 15-16% revenue growth after the first year for one of our customers. While Hotjar is the industry leader for heatmaps and behavior analytics, Crazy Egg may be better suited for tracking specific users. If you’re comparing Crazy Egg’s and Hotjar’s free trials, you may be wondering which one you should go for. Determining which elements visitors engage with the most. Overlay Reports can also tell you where users are clicking because they expect a link when there isn’t one. Get the latest CRO, SEO, design, and ecommerce marketing tips delivered straight to your inbox. Whether you’re a small ecommerce business owner or are trying to get Hotjar approved at a large company, the fact that you can get started for free and get value right away really helps. With Hotjar, you can use user feedback to filter out session recordings. comparison of Crazy Egg vs. Hotjar. When you only use Google Analytics, you can measure goal conversion rate, discover exits and exit rates, monitor traffic, and measure your user base (new versus returning) without ever really understanding why and how things are happening. 2 Crazy Egg hasn't got a lead over Hotjar … The three tools we are comparing here offer heat maps, but there are additional features at play that vary between them, including the depth level in each heat map. And because our tool has a free forever plan, why not sign up and see for yourself? Here at Crazy Egg, we’re crazy (pun intended) about heatmaps — or, as we call them, Snapshots. As both companies have grown, we also started seeing further differentiation, with Crazy Egg expanding their focus on A/B testing and Hotjar doubling down on better understanding user behavior. As you can see, most of the dots are red — meaning they came from Quicksprout’s website. Crazy Egg vs. Hotjar. 2 Inspectlet hasn't got a lead over Hotjar … User recordings are very useful to report to clients that are unaware of their UX designs.” – Carlos I. on G2, “Our ability to troubleshoot and hunt down bugs has increased substantially since implementing FullStory.” – G2 review, “If I was an investor, I would give FullStory all my money. Assess your goals to help … Compare Crazy Egg vs Hotjar. Hotjar Feedback Surveys are a hassle-free way for users to share their thoughts and needs with you. Hotjar offers form and page analytics, funnel analytics, and feedback so that you can know what’s really going on. About Hotjar. It's also possible to see which one provides … In this example, Incoming Feedback is the little black button on the right-hand side of the screen; once clicked, it lets people express their thoughts on the page via a sad-to-happy emoticon range (which can be customized to a 1-5 star rating) and add specific feedback about what elements work or don’t. This helps you find relevant recordings from people who are struggling, so you can review them and find out what might have gone wrong. A common refrain we've heard is that people's businesses are too small to use any sort of CRO tool that tells them what their visitors are up to. They offer three types of plans: Personal, Business, and Agency. Using website analytics you can easily pull data on your top-performing and lowest performing pages, but you won’t necessarily understand what makes a winner from a loser. We also offer a 30-day free trial that’s available on all four of our pricing tiers. “Crazy Egg has offered us the missing piece to our website analytics. Hotjar, on the other hand, doesn’t offer any built-in integrations. And, while we’d love to work with every team out there, we know our web optimization platform isn’t perfect for everyone in the world. Catch up with her, Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for). Note: Rather see for yourself than read a comparison? Crazy Egg started off as a design agency and then relaunched as a SaaS product in 2006. However, our commitment to democratization is still very much in place—we still have the same free forever plan that anybody can sign up to. So if you fall into one or more of the categories above, using Hotjar helps you: How easy is it for your website visitors to find what they’re looking for? So, for example: Let’s say Hotjar predicts you’ll get 20,000 visits in a day and you’ve selected their 10,000 daily pageview plan. We utilize sampling so that you don’t have to pay for more data collection than necessary, and we have different pricing tiers to accommodate your needs and those of your business. That’s why we’ve added more than dozen built-in integrations, including: Plus, you can use our simple script to add Crazy Egg to any app that accepts third-party scripts. We’ll get to the traditional feature-by-feature comparison in a second. We’re obsessed with being easy all around, because that’s in line with our mission to give all businesses the power to improve their users’ experience. And when you use Heatmaps, you can always pair the behavioral data points with direct feedback you collect on specific pages. Here are the features that stand out for Crazy Egg vs. Hotjar vs. FullStory, along with example use cases of those features. Within those, the main factor that changes is the number of pageviews you get per day. This can help you gauge attention in certain areas and learn if users are moving their mouse in a place other than your main CTA buttons. Crazy Egg: Hotjar: Supported Devices: Desktop. The ability to work seamlessly across the rest of your marketing and user experience stack is one of the most important must-haves for a website optimization tool. Hotjar claims to be an “all in one marketing … Another example involves form abandonment. The results are: Hotjar (9.6) vs. Crazy Egg (8.9) for all round quality and performance; Hotjar (98%) vs. Crazy Egg (39%) for user satisfaction rating. If you’re hoping to see a stand-off with Hotjar versus Crazy Egg, we must ask that you stand down right now. Heatmaps come in three types. Hotjar rates 4.3/5 stars with 185 reviews. Compare Crazy Egg vs Hotjar. We offer a 30-day trial, completely free, that works on any of our pricing plans. Crazy Egg allows you set when the test should conclude, which can be helpful if you need to manage monthly visitor usage. That’s insanely powerful. Crazy Egg vs Hotjar vs FullStory Features. This gives pretty immediate insights into which menu items, icons, links, buttons, CTAs, opt-in features, or other elements are getting the most action. You can see how visitors interact with your website and content depending on various factors. We track everything on your page, and that includes all clicks, whether visible or non visible elements. 100+ Hotjarians, 25+ countries, 1 goal: to give you and your team the insights you need to create experiences your users love. But there are two features of Hotjar’s that really stand out: surveys and funnel analysis. I also gave it a 9 because I feel as though the software [Crazy Egg… Including Computers Electronics & Technology, Business & Consumer Services, Lifestyle, Finance and 20 other categories. Too little red on a scroll map is a definite red flag. The features, integrations, pricing, and customer reviews above are why we believe: We’re really confident that more experienced marketers and CROs will fall in love with what we have on offer. But Hotjar doesn’t stop there: it also brings you website feedback widgets that help you dig deeper into the performance of specific pages and page elements. - Collect data via Incoming Feedback to see what page elements may be prompting people to leave: - Use on-site surveys to ask what you should do differently: You’ve heard a lot from us so far. Hotjar is used by businesses selling online and their UX teams, marketers, product managers, and owners when they have questions about ‘how’ and ‘why’ people use a website that traditional analytics tools can’t answer. By looking at the Confetti Report through the lens of each referring source, you can determine whether users who came from an email campaign behave differently than those who arrived via Google search results. In short, Snapshots show you an overview of how people interact with a given webpage. Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for) We’d love to work with every team, but we know our platform isn’t for everyone. Hotjar vs. Full data collection and sampling flexibility. Just saved me tons of time debugging a customer issue.” – Mike Champion, HubSpot, “We use it for supporting our customers on a daily basis. Here are the features that stand out for Crazy Egg vs. Hotjar vs… While Google Analytics can tell you how many people submitted a form, our List Report can show you how many people clicked to start filling it out but didn’t submit. What’s causing people to exit en masse from a specific page? How To Improve Your Website And Increase Sales, What Should I A/B Test? 4) Hotjar has a fully transparent approach to business and customers: we've been documenting our journey along the way, we take pride in being a fully remote team of almost 100, and we bring you in-house, localized support across EU and US timezones. You can look at click behavior for new vs. returning visitors or break it down by device. That said, there are quite a few plans to choose from. Comparing WordPress Heatmap Tools: Hotjar Vs HumCommerce Vs CrazyEgg. Crazy Egg did too, a few years back, but as of 2019 it only offers a free 30-day trial on all subscription plans. Hotjar gives you the full picture of user behavior with tools that help you not only reconstruct the … That means you should have data based on 10,000 visits at the end of the day. Seeing which navigation, filter, and sort elements on eCommerce sites are getting the most use. While Crazy Egg integrates with SurveyMonkey to accomplish this, there’s something to be said for getting both features in one package. $24.00/month. CrazyEgg vs Mouseflow Overview How CrazyEgg Works. They take all of that useful data and average it together to show you an overview of click behavior — which means you miss out on vital context. Overlay Reports tell you what specific number of clicks and percentage of total click behavior occurs on each element of your webpage—that’s in addition to the more relative click frequency data shown in traditional heatmaps. Hotjar by Hotjar Crazy Egg by Crazy Egg Visit Website . Both Hotjar and Crazy Egg can serve as complements to Google Analytics, so if you’re looking for deeper insights than what you’ll get from GA, then good job: moving past web analytics alone is a game-changer. Excellent heatmapping and A/B testing. Here, we compare Crazy Egg, Hotjar… Hotjar also offers heatmaps, scrollmaps, and live session recordings, among other features. For example, Google Analytics might show that a particular webpage has a high exit rate. “Matomo” may not be a popular name but when it comes to offering reliable web analytics, it’s at par with the best in… This is what the site looked like in October of 2014, when we were still in public beta: We, too, decided to offer a free version of our product so that teams of all sizes (including small teams and businesses without a lot of traffic and/or funding) could understand their website visitors better. For example: In the screenshot below, there were 53 clicks on “common problems marketers and business owners.” Five times as many people clicked on that text as clicked on the actual link on “getting higher conversion rates.”. It means that we’re happy. According to the vast majority of customers we’ve spoken to or who have reviewed our tool, Hotjar offers—by far—the best tools to complement Google Analytics. Below, we break down the features, integrations, pricing, and more that led us to each of those assessments. Here are the packages they offer within the business group of plans: They also offer a Basic Free Forever plan and a 15-day trial on the higher-tier plans, too. Without that ability, you’re stuck looking through multiple recordings just to find someone who’s experiencing the issue you want to investigate. Crazy Egg. Both let you review recordings of sessions where visitors experienced issues and pain points, but only Hotjar helps you also collect direct user and customer feedback about it. Our Confetti Report  is incredibly powerful and something only Crazy Egg offers. Crazy Egg has a wider audience than ours, and might be a better fit for lead gen websites and education companies. Namely: If that sounds like just what you’ve been looking for, come give us a try. Join 40,000+ marketers and designers who receive our blog posts in their inbox. The first one, known as click map, shows you where users are clicking their mouse or tapping their fingers on a mobile device. With Hotjar, you gain both behavioral insight and feedback from your visitors that you can use in conjunction with each other and with website analytics to become a UX and customer experience master. No Problem! We’ve heard from some of our customers that they used the country filter on their Confetti snapshots to identify new potential markets to target. Hotjar Alternative – Luckyorange. Clicks in dead space, for example, can highlight confusion on the part of visitors or indicate that they’re searching for more information. That means you can see, for example, whether the messaging of a particular PPC campaign affects where or how often the resulting visitors click on the landing page. Crazy Egg - Visualize where your visitors click. Add Product. Best of all, Hotjar is easy to share with team members, and makes it easy to get results so you can make the most impactful changes to your site. See a head-to-head of the top two top user experience platforms: hotjar and crazyegg We tested them both for you so you can be sure you're using the best platform for your business. In all, our Confetti Report offers 22 filters (shown below) through which you can view click behavior data. By running a List Report on that page, you can figure out why — you can see where those users are clicking to leave the page and adjust the link available, if necessary. Specifically, you can follow along with their user journey through video, seeing clicks and movement.” – Kristen D. on G2, “We like to make people happy on and Hotjar shows us how well we’re doing.” – Brett Orr,, “I really like that it’s very easy to use, even my clients learn how to use Hotjar because of its simplicity. Marketers today have a lot of website optimization tools to choose from. FullStory, however, does track individual users, and it’s the responsibility of those using FullStory (that would be you) to either inform website visitors and comply with GDPR rules or to manually switch this tracking off. Hotjar has some of the simplest pricing structures on our list. That’s why comparing us with other tools (including Hotjar and FullStory) is an important step in choosing your web optimization solution. The Crazy Egg team has done a great job creating a product that businesses use for heatmaps, user session recordings, and A/B testing. Here’s an example of what a Feedback survey looks like on a product page: These non-intrusive on-site surveys help you collect feedback from your visitors that alerts you to parts of your website that aren’t working as they should. The original free plan from 2006 was later retired in favor of a free 30-day trial on all subscription plans. Without the Confetti Report, traditional heatmaps show only aggregates. 2) Hotjar is laser-focused on businesses selling online. There are four key types – or groups – of data that are used for conversion rate optimization (CRO):There are four key types – or, Kiera's a content writer who works with SaaS and ecommerce companies. Crazy Egg takes you one step further: you can run solid heatmap and recordings analysis and start getting a clearer idea of why things are happening—but without asking people directly, you’re still mostly making guesses and assumptions. Both competitors offer heatmap reports supported on mobile devices. With Hotjar you can discover user issues and explore their causes, analyze trends that you see in Google Analytics, monitor page performance in better detail, hear directly from your visitors, and gain a deeper understanding of the results of any A/B tests you might be running. By clicking on the (+) markers, you can see the exact number of clicks an element received, plus what percentage of total clicks on the page that number represents. User recordings make it easier to actively troubleshoot situations with a particular visitor, and they enable you to monitor a user’s entire interaction history with your website. Identify issues and pain points that make people leave your website, Better understand how your pages really perform (and why), Better investigate what Google Analytics alone won’t tell you, Need a tool that is powerful but simple and easy to use, Want to better understand user behavior so you can improve UX and increase conversions, Want to know both HOW and WHY things are happening on your site, Want the peace of mind that comes from a large, international team of 90+. Read more → check out our introduction to on-site surveys, this list of 20+ poll examples from real websites, and our extensive guide to Session Recordings. Tablet. For example, you can: - Check out your heatmaps and understand where people are losing interest, - Filter out session recordings to review sessions of people who leave your site from a high-exit-rate page. Installing Hotjar and Crazy Egg heatmapping tool onto our site was a simple process: both services gave you a piece of code that could be added directly in the header of your site. Besides, Hotjar and Crazy Egg provide scroll maps. FullStory’s pricing model is the toughest to compare side-by-side with Crazy Egg and Hotjar. Here’s a snapshot of what the site looked like back then: Founded by Neil Patel and Hiten Shah, Crazy Egg was one of the very first testing platforms to help businesses track, evaluate, and improve their conversion rates. You can test on all devices or be specific (i.e. Their plans differ based on the features included in each: Enterprise or Business. Similar to the Confetti Report, you can break down all of this information across 22 different filters, including referring source, new vs. returning visitors, device, and more. Compare Hotjar with the biggest competitors in the Dashboard market like Google Analytics, Crazy Egg … We can see what changes were made and where the changes were made.” – Fred R. on G2. Both features are built right into the product, and we appreciate the simplicity and visuals of their funnel analysis tool. When benchmarked against Hotjar & Optimizely, Crazy Egg won out. Each product's score is calculated by real-time data from verified user reviews. Hotjar’s previous method of data capture was based on the process of manually creating … A couple of points here. Not only do we understand how visitors interact with our clients’ websites, but we also can understand what needs to be changed on the websites to create a better user experience.” – G2 review, “If you need to figure out which elements of a web page are getting clicks, and measure versions against one another, Crazy Egg is the answer.” – Jay Baer, Convince and Convert, “We use Crazy Egg to improve our performance with our ad campaigns (mainly Google Ads), and we use it to inform our team on various site improvements we can make over time to fight off stagnation.” – G2 review, “The recordings are the most useful tool on Hotjar…you are able to see how users interact with your website.

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